Support & FAQs.

Support & FAQs2024-09-23T08:21:00+00:00

Got questions? We got answers.

Can I try the software before buying it?2024-09-12T08:08:15+00:00

Yes, of course, we can prepare the software for you to try for 30 days.

How can I get updates?2024-09-12T08:07:12+00:00

All customers are able to download the always updated version on this website.

Is my data protected? How can I ensure that I do not lose data?2024-09-12T08:06:25+00:00

The accountant can take a backup whenever he wants.

What are the security and protection features?2024-09-12T08:05:31+00:00

All data is encrypted on the SQL Server database program, and there is a password for the data and a password specific to each user, in addition to the program working via a dongle (protection flash drive).

What services will I get when I purchase the software?2024-09-12T08:04:56+00:00

We will train the secretary and make sure he does his job properly and provide a free service for ten days.

How many devices can I connect together?2024-09-12T08:04:11+00:00

Unlimited devices.

Can I monitor and audit accounts remotely?2024-09-12T08:02:50+00:00

Yes, of course, there are two ways:

  • The first way: Putting the data on a server with an annual subscription.
  • The second way: Using the Public IP feature on the main site.
Who can use the software?2024-09-12T08:01:58+00:00

Dental centers and clinics of all sizes.

Can I try the software before buying it?2024-09-12T07:58:33+00:00

Yes, of course, we can prepare the software for you to try for 30 days.

How can I get updates?2024-09-12T07:57:53+00:00

All customers are able to download the always updated version on this website.

Is my data protected? How can I ensure that I do not lose data?2024-09-12T07:57:05+00:00

The accountant can take a backup whenever he wants.

What are the security and protection features?2024-09-12T07:56:28+00:00

All data is encrypted on the SQL Server database program, and there is a password for the data and a password specific to each user, in addition to the program working via a dongle (protection flash drive).

How well does the software fit my restaurant’s needs?2024-09-12T07:55:54+00:00

ProFood has been designed and programmed to suit restaurants, cafes and refreshment shops of all sizes. In addition, programmers are updating the programme to add customer feedback.

What services will I get when I purchase the software?2024-09-12T07:54:56+00:00

We will train the accountant and make sure he does his job properly and provide a free service 24 hours a day for ten days.

How many devices can I connect together?2024-09-12T07:54:09+00:00

Unlimited devices.

Can I monitor and audit accounts remotely?2024-09-12T07:53:24+00:00

Yes, using the Public IP feature.

Who can use the software?2024-09-12T07:52:52+00:00

Restaurants, cafes, soft drinks and sweets shops of all sizes.

I have projects, can I know the revenues, expenses and profits of each project separately?2024-09-12T07:46:06+00:00

Yes, of course, the program has a cost center feature that suits the requirements of this type of work.

Can I connect multiple devices in more than one branch or in multiple geographical locations?2024-09-12T07:45:21+00:00

Yes, of course, there are two ways:

  • The first way: Putting the data on a server with an annual subscription.
  • The second way: Using the Public IP feature on the main site.
Can I connect multiple devices together in the same branch?2024-09-12T07:43:53+00:00

Yes, of course. We connect the devices to each other via Ethernet cables or via a router, depending on the nature and work environment.

Is my data protected? How can I ensure that I do not lose data?2024-09-12T07:43:08+00:00

The accountant can take a backup whenever he wants. In addition, the software has a “scheduled backup” feature, meaning that it can create backup copies on its own without the intervention of the accountant.

What are the security and protection features?2024-09-12T07:42:04+00:00

All data is encrypted on the SQL Server database program, and there is a password for the data and a password specific to each user, in addition to the software working via a dongle (protection flash drive).

How well does the software fit my project needs?2024-09-12T07:41:08+00:00

A specialized team from our company will visit you and inquire about the details of the work and ensure that a template is developed by customizing the program tools to suit the nature of the work and setting specific steps to train the company’s accountant.

Do I have to pay an annual subscription when using the Al Mizan Software?2024-09-12T07:40:11+00:00

No, when purchasing Al Mizan, you will pay only once and even updates are available for free.

What privileges will I get when I purchase the software?2024-09-12T07:39:08+00:00

We train the accountant to use the program and provide free technical support for 6 months.

How much does the software cost?2024-09-12T07:37:19+00:00

The software price varies according to the nature of the business activity, as each business activity needs specific tools, and it also varies according to the number of users.

Get a personal consultation.

Call us today at 009647503004237